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Please contact us without hesitation.
Please Provide The Information Below When Consulting.

Maintenance & Repair

  • 24 hours quick response for your urgent cases of maintenance & repair.

  • 12 months warranty period generally (24 months for ship grab).

  • Rich repair& maintenance experiences in various brands and types grab.

  • Professional hydraulic and electric engineers with more than 30 years working experience.

  • Engineers are available to provide assistance almost anywhere in the world.

After-sales Service

Warranty Period

12 months generally (24 months for ship grabs).
Maintenance & repair costs incurred during the warranty period shall be beared by our company, except for quick-wear parts.

Domestic After-sales Service

Quick response within 2 hours. Maintenance & repair costs incurred during the warranty period shall be beared by our company, except for quick-wear parts.

Foreign After-sales Service

Engineers can be arranged to almost anywhere in the world to provide high-qualified technical service according to customers’ requirements.

faq

Q. What is your terms of payment?

A: Small order 100% before shipment .Large order T/T 30% as deposit, and 70% before shipment. We'll show you the photos of the products and packages before you pay the balance.

Q. What is your terms of delivery?

A: EXW, FOB, CFR, CIF.

Q. How about your delivery time?

A: Generally, it will take 3 to 60 days after receiving your advance payment.The specific delivery time depends on the items and the quantity of your order.

Q. Can you produce according to the samples?

A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q. Do you test all your goods before delivery?

A: Yes, we have tested before delivery.

Q. How do you make our business long-term and good relationship?

A:1. We keep good quality and competitive price to ensure our customers benefit.
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.